Thursday, October 17, 2019

HDFC Bank 2.0 by Tamal Bandyopadhyay

During one of my electives (corporate strategy) in NITIE Mumbai, we were taught by visiting faculty how technology usage (mind its usage, not availability) had changed two banking entities in the private sector. Faculty told us that government banks had computers way before ICICI & HDFC banks had. But they used IT only for record-keeping. The utilization of computers in Indian banking was done by these two giants which had brought government banks in the current state from their earlier "Jamai babu" attitude. I was fascinated by that fact. And ever since I wanted to read a proper case or book on such transition. And this book gave me that opportunity. So here I am discussing the book on the success story of HDFC 2.0.


I thought the book/story narration might have started from the age-old method driven banks. But it started with Aditya Puri's visit to silicon valley and what he had gauged from the visit. From there book switches between different timelines of bank covering how in the last 25 years Aditya & his team have leveraged technology & innovation to achieve new heights of success. In the Indian market, where people don't trust private banks, it was an extraordinary journey for the bank to give tough competition to public sector banks. If you have an educational & business mind, you will find many important lessons to implement them for your business.

Now coming to the writing style of the book
  • Language is easy
  • Flow is haphazard. A proper flow could have made the book more interesting
  • Every case is supported with proper reasoning & practical implementation by Puri & team
  • As the book is nonfiction you will find a certain percentage of writing covering people who helped Aditya achieve the dream bank
  • Covers not just IT implementations but marketing, finance, human resource, etc.
The book has an attractive cover & prompt title. If you are a management guy and/or savvy, you should read it.

Ratings

  1. Cover - 4/5
  2. Content - 3/5
  3. Overall - 3.5/5
Book can be found at Amazon
Review from other readers can be found at GoodReads
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